Privacy Policy
1. Overview
SIGNAL ("we", "us", "our") operates the website esignal.app and the SIGNAL mobile application. This Privacy Policy explains how we collect, use, and protect your information when you use our Service.
2. Information We Collect
Information you provide:
- Decision prompts: The text you submit for analysis. These are sent to our AI provider for processing and are not stored permanently on our servers after your session.
- Email address: If you sign up for an account or subscribe to a paid plan.
- Payment information: Processed securely by Paddle.com. We do not store your credit card details.
Information collected automatically:
- Usage data: Pages visited, features used, session duration.
- Device information: Browser type, operating system, device type.
- Analytics: We use Google Analytics to understand how the Service is used. This data is aggregated and anonymized.
3. How We Use Your Information
- To provide and operate the Service
- To process your decision prompts through our AI system
- To process payments and manage subscriptions
- To improve the Service based on usage patterns
- To communicate with you about your account or subscription
4. Data Processing
Your decision prompts are sent to OpenAI's API for processing. We recommend not including personally identifiable information, sensitive financial details, or confidential business information in your prompts. Please review OpenAI's Privacy Policy for information about how they handle data.
5. Data Storage
Decision history is stored locally on your device using browser local storage or AsyncStorage (on mobile). We do not store your Signal Reports on our servers unless you create an account, in which case history is stored securely and associated with your account.
6. Data Sharing
We do not sell your personal information. We share data only with:
- OpenAI: Your decision prompts, for AI processing
- Paddle.com: Payment and billing information, for subscription processing
- Google Analytics: Anonymized usage data, for analytics
7. Data Security
We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Cancel your subscription at any time
- Clear your local decision history at any time
9. Cookies
We use essential cookies for the Service to function. Google Analytics uses cookies to track anonymized usage. You can disable cookies in your browser settings, though this may affect Service functionality.
10. Children's Privacy
The Service is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
12. Contact
For privacy-related questions or requests, contact us at hello@esignal.app.